Returns & Refunds

Eligible Items

To be eligible for a return, items must be:

• Unused and uninstalled
• In original packaging with all included hardware
• Returned within 30 days of the delivery date

Items that have been installed, modified, or damaged after delivery are not eligible for return.

How to Return

1. Contact us at our contact page with your order number and reason for return.
2. We will respond within 1–2 business days with a return authorization and instructions.
3. Pack the items securely and ship to the address provided.
4. Once we receive and inspect the return, your refund will be processed within 3–5 business days.

Return Shipping

• Buyer's remorse / wrong finish ordered: Customer is responsible for return shipping costs.
• Defective or incorrect item sent: We will provide a prepaid return label.

Refunds

Approved refunds are issued to the original payment method within 3–5 business days of receiving the return. Original shipping costs are non-refundable unless the return is due to our error.

Exchanges

We do not process direct exchanges. If you need a different finish or size, return the original item for a refund and place a new order.

Damaged in Transit

If your order arrives damaged, please photograph the packaging and the item and contact us within 5 days of delivery. We will work with you to resolve the issue promptly.